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    Software security

    Sony® Mobile Software Security

    Our global software security team is working hard to protect Sony Mobile’s information assets, services, and products, and the confidentiality of customer information. We’re always willing to accept more help. We recognize the valuable role the research community and individual users play in enhancing our security, and we welcome the opportunity to partner with those actors.

    The Sony® Mobile Software Security program accepts bugs that could allow a potential attacker to compromise the integrity, availability, or confidentiality of Sony® Mobile products, services, or information technology infrastructure. If you believe you’ve found a security vulnerability in a Sony® Mobile product or website, we want to hear from you.

    To submit a report, please send an email to If you’d like to encrypt your submission, you may use our PGP Public Key. We’ll make every effort to investigate submissions in a timely manner.

    Privacy Policy

    Please read this Privacy Policy to understand what kind of information we gather from our websites and applications, how that information may be used, and what safeguards are in place to protect your personal information. Read Privacy Policy

    Other supports

    If you have a problem not directly related to software security, such as downloading and installing updates, or if you need further assistance with your phone, please contact Sony® Mobile Support.