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    Software security

    Sony Mobile Software Security

    Our global software security team is working hard to protect Sony Mobile’s information assets, services and products and the confidentiality of customer information. But we’re always willing to accept more help. We recognize the valuable role that the research community plays in enhancing our security posture and welcome the opportunity to partner with that community.

    The Sony Mobile Software Security program accepts bugs that provide a potential attacker with the ability to compromise the integrity, availability or confidentiality of Sony Mobile’s products, services or information technology infrastructure and that meet our submission guidelines.. If you believe you’ve found a qualifying security vulnerability in a Sony Mobile’s product or Web site, we want to hear from you.

    If you wish to submit a vulnerability, please visit You will be redirected to a third-party site where you will find more information on submission guidelines and be able to submit a report. We’ll make every effort to investigate submissions in a timely manner.


    About Sony Mobile Security Update Program

    Sony Mobile Security Update Program is an on-going initiative to make regular protective patches available against the latest risks, vulnerabilities and flaws, including: Android security (released by Google), those from relevant third-party vendors and any Xperia-specific issues. Depending on timing and situation, security updates may be released separately, as part of firmware maintenance or within a full Android OS upgrade.


    Security Update Products

    The following products (*) receive periodic (**) updates.

    • XZ Series (XZ1, XZ1 Compact, XZ2, XZ2 Compact, XZ2 Premium, XZ3)
    • XA Series (XA2, XA2 Ultra, XA2 Plus)
    • L Series (L2, L3)
    • Xperia 5, 1, 10, 10 plus, Ace

    *The list of security update models is subject to change and it will be reviewed on a periodic basis.
    **Sony Mobile is providing regular and timely security upgrades. While phones cannot be upgraded indefinitely, we provide security upgrades within the industry standard on our devices.


    Android Security Patches

    Users can find their Android Security Patch Level
    Settings ->About Phone -> Android security patch level
    Please refer to the Android security bulletins for detail


    Other supports

    If you have a difficulty that is not software security related i.e.downloading and installing updates or if you need additional assistance with your phone, please contact Sony Mobile Support.