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    Software security

    Sony® Mobile Software Security

    Our global software security team is working hard to protect Sony Mobile®’s information assets, services, and products, and the confidentiality of customer information. We’re always willing to accept more help. We recognize the valuable role the research community and individual users play in enhancing our security, and we welcome the opportunity to partner with those actors.

    The Sony Mobile Software Security program accepts bugs that provide a potential attacker with the ability to compromise the integrity, availability, or confidentiality of Sony Mobile’s products, services, or information technology infrastructure and that meet our submission guidelines.. If you believe you’ve found a qualifying security vulnerability in a Sony Mobile product or Web site, we want to hear from you.

    If you wish to submit a vulnerability, please visit You will be redirected to a third-party site where you will find more information on submission guidelines and be able to submit a report. We’ll make every effort to investigate submissions in a timely manner.

    Other supports

    If you have a problem not directly related to software security, such as downloading and installing updates, or if you need further assistance with your phone, please contact Sony® Mobile Support.