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    Software security

    Sony Mobile Software Security

    Our global software security team is working hard to protect Sony Mobile’s information assets, services and products and the confidentiality of customer information. But we’re always willing to accept more help. We recognize the valuable role that the research community plays in enhancing our security posture and welcome the opportunity to partner with that community.

    The Sony Mobile Software Security program accepts bugs that provide a potential attacker with the ability to compromise the integrity, availability or confidentiality of Sony Mobile’s products, services or information technology infrastructure. If you believe you’ve found a qualifying security vulnerability in a Sony Mobile’s product or Web site, we want to hear from you.

    To submit a report, please send an email to If you’d like to encrypt your submission, you may use our PGP Public Key. We’ll make every effort to investigate submissions in a timely manner.

    Privacy Policy

    Please read this Privacy Policy to understand what kind of information we gather from our web-site and applications, how such information may be used, and what safeguards are in place to protect your personal information. Read Privacy Policy

    Other supports

    If you have a difficulty that is not software security related i.e.downloading and installing updates or if you need additional assistance with your phone, please contact Sony Mobile Support.