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    Software security

    Sony Mobile Software Security

    Our global software security team is working hard to protect Sony Mobile’s information assets, services and products and the confidentiality of customer information. But we’re always willing to accept more help. We recognize the valuable role that the research community plays in enhancing our security posture and welcome the opportunity to partner with that community.

    The Sony Mobile Software Security program accepts bugs that provide a potential attacker with the ability to compromise the integrity, availability or confidentiality of Sony Mobile’s products, services or information technology infrastructure and that meet our submission guidelines.. If you believe you’ve found a qualifying security vulnerability in a Sony Mobile’s product or Web site, we want to hear from you.

    If you wish to submit a vulnerability, please visit You will be redirected to a third-party site where you will find more information on submission guidelines and be able to submit a report. We’ll make every effort to investigate submissions in a timely manner.

    Other supports

    If you have a difficulty that is not software security related i.e.downloading and installing updates or if you need additional assistance with your phone, please contact Sony Mobile Support.