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If the incorrect screen unlock pattern is entered five times in a row, the phone is locked.
Note: In order to reset the screen unlock pattern you need to have a registered Google™ account on your phone. If you don’t have a registered Google™ account on your phone, you must repair the phone software before tapping Forgot pattern.
To reset the screen unlock pattern by answering a security question:
To reset the screen unlock pattern by entering Google account details:
To repair the phone software:
Note: The installed software on your phone will be replaced, and all personal data stored will be lost.
Tip: If it is not possible to repair the phone software, please contact your Sony Ericsson Customer support.