Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Launch survey No thanks

W8 Walkman™ phone

Tips, help and answers to your questions. – Browse topics below.

Browse the web

To go to a web page:

  1. From the Home screen, find and tap Browser.
  2. Tap the text field to enter the web page address using the keypad. As you enter the address, a list of matching web pages will appear on the screen. Tap one of the addresses in the list to go directly to that web page, or continue entering the web page address and tap Go.

To open a new browser window:

  1. From the Browser screen, press the Menu key and tap New window.

To switch between browser windows:

  1. From the Browser screen, press the Menu key and tap Windows.
  2. Tap the window you want to view, or tap X to close a window.

Useful tip:

  • To go to the previous page while browsing, press the Back key.
  • To exit the browser and close all open windows, press the Home key.
  • To reload a page, press the Menu key and tap Refresh.
  • To add a bookmark, add a shortcut to the main menu, send a link, or view downloads, press the Menu key and tap More.