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W8 Walkman™ phone

Tips, help and answers to your questions. – Browse topics below.

Lock the phone

To lock the screen:

  • Press the Power key.

To unlock the screen:

  1. Press the Power, Menu, Home, or Back key to activate the screen.
  2. Drag the lock symbol to the right along the path.

To activate automatic screen and keylock:

  1. From the Home screen, find and tap Settings.
  2. Tap Sound & display.
  3. Scroll to Display settings and tap Screen timeout.
  4. Select an option.