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Live with Walkman™

Tips, help and answers to your questions. – Browse topics below.

Remove the battery cover

To remove the battery cover:

  1. Hold both ends of the phone and with your other hand insert the tip of your finger, or a thin object firmly into the opening on the side of the phone, between the phone and the battery cover.
  2. Lift up the cover slowly but firmly.

Note: Don’t use sharp objects that may damage parts of the phone.

Tip: Avoid holding the battery cover and the hook area.

How to remove the battery cover of the Live with Walkman smartphone