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Smart Wireless Headset pro

Tips, help and answers to your questions – browse topics below.

How do I charge my headset?

Before using the Smart Wireless Headset pro for the first time, you need to charge it for approximately 2.5 hours. Use Sony original chargers only.

To charge the battery

Charging the Smart Wireless Headset pro

  1. Remove the cap from your Smart Wireless Headset pro device.
  2. Plug the charger into a power outlet.
  3. Plug one end of the USB cable into the charger (or into the USB port of a computer).
  4. Plug the other end of the cable into the Micro USB port on your Smart Wireless Headset pro device.
  5. When the Smart Wireless Headset pro is charging, the Battery charging icon is shown in the display.

Note: It may take a few minutes before the Battery charging icon appears on the display when you connect the headset to a power source.