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Xperia™ S

Tips, help and answers to your questions – browse topics below.

I cannot send or receive multimedia messages, what do I need to think about?

There are a few things you can check when multimedia messaging is not working properly. The first thing to try is to download settings. If multimedia messaging is still not working after you have downloaded settings, or if the download fails or is not available, you can try adding the settings manually. If settings are in place, but multimedia messaging is still not working, try the other solutions suggested.

To download Internet and messaging settings

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Settings > Xperia™ > Internet settings.

To add Internet settings manually

  1. From the Home screen, tap the Application screen icon.
  2. Find and tap Settings > More… > Mobile networks > Access Point Names.
  3. Press the Menu key.
  4. Tap New APN.
  5. Tap Name and enter the name of the network profile you want to create.
  6. Tap APN and enter the access point name.
  7. Enter all other information required by your network operator.
  8. Press the Menu key and tap Save.

To turn on all data traffic

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Settings > More… > Mobile networks.
  3. Mark the Data enabled checkbox.

To check the signal strength

  • Check the signal strength in the status bar to make sure your phone is connected to a network. If the signal is weak or you have no signal, move to an open location free from obstructions, or get close to a window.

To use the full phone number when sending a message

  • Use the full phone number when you send a message. When you enter the country code, use “+” instead of “00″. Touch and hold “0″ to add a “+”.

To view the status of your memory

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Settings > Storage to view the status of your memory.

To delete a message

  1. From your Home screen, tap the Application screen icon, then tap Messaging.
  2. Tap the desired conversation.
  3. Touch and hold the message you want to delete, then tap Delete message > Yes.

To delete conversations

  1. From your Home screen, tap the Application screen icon, then find and tap the Messaging icon.
  2. Press the Menu key, then tap Delete several.
  3. Mark the checkboxes for the conversations you want to delete, then tap Delete.