Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Launch survey No thanks

Xperia™ S

Tips, help and answers to your questions – browse topics below.

Can I back up my text messages?

Yes, you can back up your text messages. If you are a PC user, use the Backup & Restore wizard of the PC Companion software.

The Backup & Restore wizard of the PC Companion software is free, and the installation files are already saved on your new phone. The installation starts when you connect your phone to the PC using a USB cable.

Note: If you install PC Companion on a PC running the Microsoft® Windows® 7 operating system, make sure that the AutoPlay setting is enabled.To enable the AutoPlay setting on a computer running Microsoft® Windows® 7 operating system

  1. Click Start > Control Panel. In the search box, type “autoplay”, and then click AutoPlay.
  2. Mark the Use AutoPlay for all media and devices checkbox.

To install PC Companion

  1. Turn on your new Android™ phone and connect it to a PC using a USB cable.
  2. New phone: Tap Install to install PC Companion on the PC.
  3. Computer: If a pop-up window that appears notifies you about available PC Software, select Run Startme.exe.
  4. Computer: Click Install to start the installation and then follow the instructions to complete the installation.

Tip: PC Companion is also available for download from the PC Companion download page.

To back up and restore content using PC Companion

  1. Make sure that PC Companion is installed on your PC.
  2. Computer: Open the PC Companion program, then click Backup & Restore and follow the instructions to back up your content.