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Troubleshooting

How do I transfer a file using NFC?

To turn on the NFC function

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Settings > Wireless & networks.
  3. Mark the NFC checkbox.

To share a contact with another phone using NFC

  1. Make sure that both your phone and the receiving phone have the NFC function turned on and that both phone screens are active.
  2. To view contacts in your phone, go to your Home screen, tap the Application screen icon, then tap the Contacts icon.
  3. Tap the contact that you want to share.
  4. Hold your phone and the receiving phone back to back so that the NFC detection area of each phone touches the other. When the phones recognise each other, they both vibrate and the data transfer starts.
  5. Separate the two phones immediately after they vibrate.
  6. When the transfer is done, the contact information is displayed on the screen of the receiving phone and is also saved in the Contacts application.

Tip: Separating the phones immediately after they vibrate prevents repeated connection attempts that could interfere with the data transfer.

To share a music file with another phone using NFC

  1. Make sure that both your phone and the receiving phone have the NFC function turned on, the Share my tag checkbox under Tags > My tag is unchecked and that both phone screens are active.
  2. To open the music player, go to your Home screen, then tap Media > the Music icon. If the Music icon is not displayed, tap the Application screen icon, then find and tap the Music icon.
  3. Tap the MY MUSIC tab to open the music library.
  4. Select a music category and browse to the track you want to send.
  5. Tap the track to play it. You can then tap the Pause icon to pause the track. The transfer works whether the track is playing or paused.
  6. Hold your phone and the receiving phone back to back so that the NFC detection area of each phone touches the other. When the phones connect, they both vibrate and the data transfer starts.
  7. Separate the two phones immediately after they vibrate.
  8. When the transfer is done, the music file plays immediately on the receiving phone. At the same time, the file is saved in the Music application.

Tip: Separating the phones immediately after they vibrate prevents repeated connection attempts that could interfere with the data transfer.
Note: You might not be able to copy, send or transfer copyright-protected items.

To share a photo or video with another phone using NFC

  1. Make sure that both your phone and the receiving phone have the NFC function turned on, the Share my tag checkbox under Tags > My tag is unchecked and that both phone screens are active.
  2. To view photos and videos in your phone, go to your Home screen, then tap Media > the Gallery icon. If the Gallery icon is not displayed, tap the Application screen icon, then find and tap the Gallery icon.
  3. Tap the album that contains the photo or video you want to share.
  4. Tap the photo or video that you want to share.
  5. Hold your phone and the receiving phone back to back so that the NFC detection area of each phone touches the other. When the phones recognise each other, they both vibrate and the data transfer starts.
  6. Separate the two phones immediately after they vibrate.
  7. When the transfer is done, the photo or video is displayed on the screen of the receiving phone. At the same time, it is saved in the Gallery application.

Tip: Separating the phones immediately after they vibrate prevents repeated connection attempts that could interfere with the data transfer.

     

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