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Tips, help and answers to your questions – browse topics below.

Install PC Companion

To install PC Companion:

  1. Connect your phone to your computer using a USB cable supported by the phone.
  2. On the phone: Select Mass storage.
  3. On the computer: If a popup appears, select Run Startme.exe and jump to step 6. If not, wait until the memory card in your phone appears as an external disk in Microsoft® Windows® Explorer.
  4. On the computer desktop: Double-click the My Computer icon.
  5. Double-click the icon representing your memory card and double-click Startme.exe under the folder pccompanion.
  6. Select your language and click Install.
  7. Click Accept to accept the terms.
  8. Click Start when the installation is complete.
  9. If you are offered the latest version of PC Companion, click OK to install the update.

Note: If PC Companion doesn’t find your phone within 30 seconds, disconnect the phone and redo steps 1 and 2.