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Tips, help and answers to your questions – browse topics below.

Transfer files using a USB cable

To transfer files from your phone to a computer:

  1. Connect the phone to a computer with a USB cable supported by your phone.
  2. On the computer: Wait until the phone appears as a removable disk.
  3. Double-click the removable disk to find the specific folders where your files are stored.
  4. Drag-and-drop or copy-and-paste the files to the computer.
  5. Disconnect the phone from the USB cable.