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Software security

Sony Mobile Software Privacy and Security

Our global software privacy and security team is working hard to protect Sony Mobile’s products, services and confidentiality of customer information. We’re always willing to accept more help. We recognise the valuable role the research community and individual users play in enhancing our privacy and security posture and we welcome the opportunity to partner with that community.
The Sony Mobile Software Privacy and Security programme accepts findings that could enable a potential attacker to compromise the integrity, availability or confidentiality of Sony Mobile products, services or information technology infrastructure. If you believe you’ve found a qualifying privacy or security vulnerability in a Sony Mobile product or service, we want to hear from you.
To submit a report, please send an email to

About SSO

Software Security Operations is a Global team of experts whose primary objective is to provide Sony Mobile and its partners/customers with timely support in security and privacy matters. We can improve security/privacy & save costs for all concerned if incidents are captured in early stages. That’s why it is crucial to report possible SW privacy or security incidents as soon as possible.
All things included in a SONY Mobile product or services at delivery are assumed to fulfil the software security & privacy standard associated with the brand.

General support

If you have a difficulty that is not software security related i.e.downloading and installing updates or if you need additional assistance with your phone, please contact Sony Mobile Support.