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Troubleshooting

How do I upgrade my phone with a later software?

You update applications that you have downloaded from Google Play™ using the notifications that you receive in the Notification panel, and you manage Android™ system updates using the Update center application. The Update center application also provides updates for some applications.

Before you update the system, make sure that you back up and save all data stored on your phone. Also make sure that you have a working Internet connection using a mobile network or Wi-Fi®.

Use the Update centre application to update your phone wirelessly. You can download software updates manually, or you can allow Update service to update your phone automatically whenever downloads become available. When the automatic update feature is activated, a notification appears in the status bar every time an update becomes available.

To download software updates manually from Update center

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Update Centre.
  3. Select the desired application or system update and tap Download, or tap Update all to download all application updates.

Note: Application updates launch automatically after download. With system updates, wait for your phone to restart, then install the update manually. You may incur data connection charges when downloading updates over 3G/mobile networks.

To activate automatic software updates from Update center

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Update Centre.
  3. Press the Menu key, then tap Automatic settings.
  4. Tap Allow automatic update: and select whether to download updates via 3G and Wi-Fi® networks, or via Wi-Fi® networks only. Updates are now downloaded automatically as soon as they become available.

Note: You may incur data connection charges when downloading updates over 3G/mobile networks.

To install system updates

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Update Centre.
  3. Select a system update you want to install, then tap Install.
     

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