Unsuccessful payment

If your payment doesn’t work, check the following:

• Did you enter your card information and billing details correctly?
• Did you enter a complete and valid address (for example, we can’t deliver to a P.O. Box address)?
• Did you enter the right card type, card number, issue number, expiry date, valid from/to date, and CVV security code (the three-digit number on the back of your card)?
• Do you have sufficient funds available in your account or on your credit card?
• Is your card enrolled for online purchases?
• Does your card have a defined limit for online purchases?
• Is your card issued in the same country as where you want your order to be delivered to?

Note: If you’re current card is not working, contact your bank or try using another card.