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Mix Walkman™ phone

Tips, help and answers to your questions – browse topics below.

Transfer files using a USB cable

To drag and drop content between your phone and a computer:

  1. Connect a USB cable to your phone and the computer.
  2. Phone: Select Mass storage.
  3. Computer: Wait until the phone memory and memory card appear as external disks in the file explorer.
  4. Computer: To view the phone memory and memory card folders, double-click the icon representing your phone.
  5. Computer: Copy and paste your file, or drag and drop it, into a corresponding folder on your computer, in your phone memory, or on your memory card.

Tip: You can’t use your phone while transferring files.

To disconnect the USB cable safely:

  1. Computer: Use the Safely Remove Hardware function to select the device you want to unplug, and then click Stop.
  2. Disconnect the USB cable.

Note: Don’t disconnect the USB cable while you are transferring content, as this may corrupt the content.